Tarun Jain, an officer of Indian Railway Traffic Services (1993 batch) has taken over the charge of Principal Chief Commercial Manager, Western Railway. He was earlier working as Chief Commercial Manager (Passenger Services & Catering).
Jain has served in Indian Railways in various capacities in his career spanning for almost 31 years. He has held various posts in Western Railway and North Western Railway in Commercial, Operating, General Administration.
He has diverse experience in field of logistics, General Administration and operations. He was selected for the training at INSEAD Singapore and on Port Management at Antwerp, Belgium.
Before joining the present post, he had worked as Chief Commercial Manager (Passenger Services & Catering), HQ office, Churchgate from July 2023 till December 2024, where he handled all the passenger amenities as well as infrastructure development works related to improvement of stations and passenger amenities.
This also included planning for the Amrit Bharat Station Scheme (ABSS) of Indian Railways. He was also instrumental in the setting up of base kitchens on Western Railway. Through his efforts, WR bagged the first ever Efficiency Shield for Non Fare Revenue (NFR) at the prestigious 69th Ati Vishisht Rail Seva Puraskar function in 2024.
While working as Divisional Railway Manager, Ahmedabad (August 2022 to July 2023), he was instrumental in increasing the loading of the division by record 38% which was among the highest year-o-year growth among Indian Railways.
For the first time in the history, the divisional loading crossed 50 MT which included increase in the port traffic i.e., Deendayal Port and Mundra Port.
He also looked after the commissioning of the super critical infrastructural work of Doubling of Viramgam-Samakhiyali section. Indigenous Vande Bharat train was run during his tenure in which Hon’ble PM travelled in the train. The excellent work done was recognized by award of prestigious General Manager’s Efficiency Shield consequently for two consecutive years.
During his time as Chief Passenger Transportation Manager, North Western Railway, Jaipur from January 2019 to August 2021 with the charge of Chief Transportation Planning Manager (from January 2019 to February 2020 and Chief Transportation Manager Cum CTO (from November 2018 to January 2019) his work involved running of the Shramik specials during Covid period.
A massive exercise of zero-based time tabling was undertaken wherein the passenger train operation of the North Western Railway Zone was reorganized resulting in massive gain in terms of operational efficiency and increasing speed of the existing trains.
While working as CPRO & DGM/G, North Western Railway, he was incharge of public relations for NWR and also looked after the general administration for the Railway. He maintained cordial relations with the stakeholders and media to project the good work done by the Railways.
He has also worked in various capacities in the past as CONCOR-Jaipur as Chief Manager (from October 2007 to October 2012), Divisional Operations Manager- Jodhpur (2005 to 2007), Divisional Operations Manager- Bikaner (2003 to 2005), Divisional Operations Manager, Ahmedabad (1998 to 2002), Area Manager, Gandhidham (from September 2002 to March, 2003), Assistant Operations Manager, Ajmer and as Assistant Commercial Manager, Mumbai (1996). He has completed his B. Tech in Mechanical Engineering from Maulana Azad College of Technology, Bhopal.
