Uttar Pradesh Power Corporation Limited (UPPCL) has launched a special campaign for the power consumers of the state, under which consumers will no longer need to go round the power office. The campaign has started from Muradnagar in Ghaziabad and will be gradually applied to other areas as well.
What is this new campaign?
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Electricity department team will go door-to-door KYC (Know Your Customer) information
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In this, consumers’ name, address, phone number, connection capacity, load etc. will be updated.
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Thousands of consumers will get relief from this initiative, especially those who have changed the phone number or whose information is incomplete or wrong in the records of the electricity department.
Online KYC facility is also available
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Consumers who have internet facility can go to the Electricity Department website and update KYC by themselves.
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Apart from this, consumers can also update your mobile number and other details by calling helpline number 1912.
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This will not cause problems in services like electricity bill, load update, meter reading
Responsibility of officers fixed
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Meter readers and sub -station officers of every region will be responsible for this campaign
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Team will provide KYC form and necessary information to consumers from house to house
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The campaign will be reviewed weekly and data will be updated on the main server of the electricity department
SDO statement
SC Yadav, SDO of Ravali Road Sub-Center, said: “This campaign has been started for the convenience of consumers so that they do not have to go to the power office again and again. The campaign will be further intensified from next month.”
Why is consumers necessary?
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Consumers may not get bills, wrong billing, load missamach due to lack of KYC update.
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Updated mobile numbers have SMS alerts, OTP based services, and grievance solutions facilities
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