News India Live, Digital Desk: Finance Minister Nirmala Sitharaman convened a high -level review meeting on Monday in view of the frequent technical fault and outage problems in UPI services. In this meeting, he instructed the officials concerned to immediately remove the shortcomings of the existing technical infrastructure. The Finance Minister made it clear that the government aims to cross the figure of one billion UPI transaction per day in the next 2-3 years.
Frequent technical disturbances of users
Recently, the UPI service was interrupted three times during April 2025, causing serious difficulties in paying millions of users across the country. Earlier in March, similar technical problems were revealed. These incidents have questioned the credibility of UPI service.
Senior officials present in the meeting
The review meeting was attended by Finance Secretary Ajay Seth, Financial Services Secretary M. Nagaraju, and National Payments Corporation of India (NPCI) MD and CEO Dilip Asbe. During the meeting, Finance Minister Sitharaman stressed the need to make the UPI platform more reliable, strong, and broader.
UPI users are growing at high speed
According to NPCI officials, between 2021-22 and 2024-25, about 26 crore new users and 5.5 crore traders are associated with UPI. This has led to the number of about 45 crore active users every year. The meeting emphasized the need to further strengthen UPI infrastructure to handle this growing user base and improve the real-time monitoring system.
New apps are making their grip
New apps are gaining popularity in the UPI market. Apps like Super.money, Navi, Bhima, and Cred are attracting consumers’ attention by giving attractive cashbacks and offers. As of March 2025, these new platforms have acquired about 4 percent stake in the UPI market, which was just 2.3 percent in October 2024. However, PhonePe and Google Pay dominated the market, which holds 82 percent of the total share.
The purpose of joint efforts of the government and NPCI is clear – enabling UPI to continuous operation without any obstruction and maintaining the trust of users.
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