Mumbai: HDFC Bank has informed its customers about upcoming scheduled maintenance activities on May 9 and May 10, 2025. During these maintenance periods, several banking services will be temporarily unavailable. The bank is conducting these upgrades during early morning hours to reduce customer inconvenience.
May 9: Debit and Credit Card Downtime
– From 12:30 AM to 2:30 AM IST on May 9, HDFC Bank debit card users will not be able to make any transactions—online or offline.
– E-commerce transactions using HDFC debit and credit cards will also be affected between 12:30 AM and 2:00 AM.
– Additionally, credit card services such as transactions and statement access will be unavailable from 1:00 AM to 4:00 AM IST.
May 10: Net Banking & Mobile App Downtime
– On May 10, a longer downtime is scheduled from 2:30 AM to 5:30 AM IST. During this time:
– Net banking and mobile banking apps will not work
– Customers won’t be able to check account balances or make transfers
– Services like UPI, IMPS, NEFT, and RTGS will be unavailable
– Merchant payments and instant account openings will also be disrupted
UPI Services to Be Upgraded on May 10
– HDFC Bank is also upgrading its UPI infrastructure on May 10, with services down from 2:30 AM to 6:30 AM IST.
During this 4-hour window, customers will not be able to:
– Use UPI for payments via the HDFC app
– Make UPI payments using third-party apps linked to HDFC accounts
– Make payments using RuPay Credit Cards via UPI
Loan and Demat Services to Be Affected
Further maintenance will affect loan-related transactions from 4:30 AM to 6:30 AM and demat services from 5:00 AM to 7:00 AM IST on May 10.
Also, credit card services will again be affected between 5:00 AM and 7:00 AM IST.
Customer Advisory
Customers are advised to complete important banking tasks before these scheduled downtimes to avoid any disruptions.
