Cyber criminals in India are trying to cheat people in new ways. Now they are using ‘call merging techniques’, so that money disappears from the account without telling OTP. Many people have complained that only after receiving a phone call, the money was deducted from their bank account.
Actually, cyber thugs ask the user to merge the call during calls on calls, and during this time they get their OTP without user’s knowledge. NPCI (National Payments Corporation of India) has appealed to people to be vigilant about this new online fraud. Let us know how this scam works and what precautions should be taken to avoid it.
How does Call Merging Scam works?
Cyber criminals are blowing money from people’s bank accounts using call merging techniques.
Full way of cheating:
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Fraud Call:
- The thugs call from the unknown number and say that they have got your number from your friend.
- They begin talks in the name of an event, job or offer.
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Call merging tricks:
- They say that your friend’s call is also connecting on the line, so merge the call.
- When you merge the call, the thugs listen to your OTP.
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OTP theft and withdrawal of money from bank account:
- Nowadays OTP is available through message or call.
- As soon as you merge the call, the thugs listen to your OTP and immediately withdraw money from the bank account.
The most dangerous aspect of call merging scam:
There may also be cheating without sharing OTP.
The account can be empty by receiving the call.
The thugs call as bank officials, friends or customers as cares.
Vicious criminals are technically so advanced that they can transfer money by listening to OTP on call.
NPCI and bank warned: Be cautious!
NPCI and banking institutions have appealed to be vigilant about this new call merging fraud.
Take these precautions to stay safe:
Avoid receiving calls coming from unknown numbers.
Do not merge the call at the behest of any collar.
If someone asks himself as a bank officer, then cut the call immediately.
If you get an OTP of an unknown transaction, inform your bank immediately.
Complain immediately on the 1930 cyber helpline number.
5 easy tips to avoid call merging scam
Ignore unknown calls:
- If a stranger calls you and makes an excuse for an offer, job or event, do not get into his words.
Never merge calls:
- Bank, police, or any government agency never asks to merge the call.
Do not share OTP with anyone:
- OTP is just for your personal use, do not share it with anyone.
Pay attention to bank alerts:
- Read SMS and Email alerts associated with transactions coming from your bank carefully.
Complain on cyber helpline 1930:
- If you suspect any type of online fraud, call the 1930 helpline number immediately.
What to do if you have fallen victim to Call Merging Scam?
If you mistakenly fall prey to this fraud, do not panic. Take these 4 steps immediately:
Call your bank immediately and get suspicious transactions blocked.
File a complaint on 1930 cyber helpline.
Go to the nearest police station and register an FIR.
Change the login password of UPI or online banking apps immediately.