RBI has launched only 2 dedicated phone number series for financial institutions to make transaction and marketing calls to their customers. This means that the user will receive banking calls only from these 2 series decided by the Reserve Bank.
The problem of fraud calls is increasing
If you are also troubled by fraud and promotional calls in the name of banking, then this news can prove useful for you. Actually, the problem of fraud calls has become common these days. You must have also often heard that someone else was also involved in committing fraud in the name of the bank. In such a situation, RBI has now put a complete stop to your problem. RBI has taken a big decision on the numbers for banking calls.
This initiative will provide relief to mobile users from fraud.
RBI has launched only 2 dedicated phone number series for financial institutions to make transaction and marketing calls to their customers. This means that the user will receive banking calls only from these 2 series decided by the Reserve Bank. With this initiative of RBI, mobile users will get relief from fraud.
Customers will receive calls only from these 2 numbers
As per the recent notification of RBI, banks will now have to use only phone numbers starting with 1600 for all transaction-related calls. You can also understand that if you have done any transaction and you have to call for it, then it will come only from numbers starting from 1600 range. In such a situation, the customer will remember that this series number is only for banking. This is expected to provide relief in cases like fraud.
RBI has fixed this number for banking, marketing and SMS.
For information received through marketing SMS, banks will have to use only numbers starting from 140 range. RBI has fixed this number for banking marketing and SMS. From numbers starting in the 140 range, you may get calls for services like personal loans, credit cards or insurance. The move will help protect users from fraudsters who falsely claim to issue loans and credit cards on behalf of banks. Fraudsters often pretend to be bank agents and extort huge amounts of money from customers.
