A big action has been seen on hotel booking platform OYO in Ghaziabad. Police have sealed more than 500 hotels. All these hotels were allegedly using the OYO brand fraudulently. Oyo itself had filed a complaint against these hotels, after which this action was taken.
What is the whole matter?
OYO has alleged that several unauthorized hotels in Ghaziabad were misusing its brand.
- These hotels were cheating customers by using OYO’s branding.
- The company had earlier issued legal notices to these hotels directing them to remove the brand name.
- Despite the notice, when these hotels continued misusing the brand, the company filed a police complaint.
How did the police take action?
Ghaziabad Police and OYO together conducted a joint operation.
- 500+ hotels sealed.
- These hotels are accused of working with fake branding.
- The police issued a warning and explained the legal consequences of fake Oyo branding.
What did the police say?
Ghaziabad’s acting additional police commissioner Rajesh Kumar said:
“This campaign is specifically against unauthorized establishments, which are misusing the OYO brand and did not have the right to operate hotels. These have been identified and sealed as per the procedure.”
OYO statement
OYO India CEO Varun Jain said:
- Police cooperation was taken to prevent misuse of the brand.
- Unauthorized hotels were cheating customers.
- This action was necessary for the safety of the company and customers.
How were hotels misusing OYO branding?
- Use of OYO name without license.
- Making bookings by putting up fake websites and boards.
- Collecting money from customers in the name of Oyo.
- Damaging the reputation of the brand by providing less facilities.
What are the company rules for OYO Hotels?
- Legal agreement with OYO is mandatory.
- Use of authentic branding and logos.
- All hotels to follow OYO standards.
- To provide quality services to customers.
Keep these things in mind before staying at an OYO hotel:
Book only through OYO’s official website or app.
On reaching the hotel, check the OYO signboard and verification certificate.
Don’t be fooled by cheap prices.
Keep the booking confirmation and receipt.
What will be the consequences of this action?
- Unauthorized hotels will be closed.
- Fraud with customers will stop.
- The goodwill of the OYO brand will be protected.
- Possibility of strict action in other states also.
